Pankesh
Legal

Acceptable Use Policy

Last updated: July 17, 2026. Rules for using Pankesh websites, products, school portals, AI features, and services safely.

1. General responsibility

You are responsible for your users, administrators, content, data, automations, integrations, campaigns, school records, AI inputs, and outputs when using Pankesh.

  • Use the services only for lawful, authorized, and ethical purposes.
  • Follow the Terms of Service, Privacy Policy, DPA, provider rules, and all applicable laws.
  • Do not encourage, assist, hide, or enable another person to violate this policy.
  • For Pankesh.School, schools must ensure students, parents, staff, and admins use the platform appropriately.

2. Illegal, harmful, or abusive activity

You must not use Pankesh for illegal, harmful, deceptive, exploitative, or abusive conduct.

  • No fraud, scams, impersonation, fake identity, deceptive claims, forged documents, or misleading affiliation.
  • No harassment, threats, hate, exploitation, blackmail, doxxing, stalking, or targeted abuse.
  • No content or activity that promotes violence, self-harm, child exploitation, terrorism, illegal goods, or unlawful services.
  • No violation of intellectual property, privacy, publicity, confidentiality, school policies, or contractual rights.
  • No use that breaks industry rules for payments, messaging, ads, education, or regulated services.

3. Security and platform abuse

You must not attack, overload, bypass, or misuse Pankesh systems or third-party systems connected to Pankesh.

  • No malware, viruses, ransomware, spyware, credential theft, botnets, exploit kits, or harmful code.
  • No phishing, spoofing, credential stuffing, password spraying, unauthorized scanning, penetration testing, or vulnerability exploitation without written permission.
  • No scraping, bulk extraction, rate-limit bypass, reverse engineering, source discovery, automated account creation, or unauthorized API use.
  • No interference with service reliability, hosting, DNS, email, SMS, WhatsApp, payment systems, or connected integrations.
  • No cryptocurrency mining, compute abuse, storage abuse, bandwidth abuse, or activity that creates unreasonable load.

4. Spam, marketing, and communications

Marketing and communication tools must be used responsibly and only with proper consent, lawful basis, and opt-out handling.

  • No spam, unsolicited bulk messaging, purchased list abuse, fake leads, or deceptive marketing campaigns.
  • No sending messages to people who have opted out or who did not give permission where permission is required.
  • No misleading sender identity, fake subject lines, fake school notices, or deceptive WhatsApp/SMS/email content.
  • You must follow rules of email, SMS, WhatsApp, social platforms, ad platforms, payment gateways, and telecom providers.
  • High complaint rates, blocked numbers, bounce abuse, or provider warnings may lead to suspension.

5. School and student data misuse

Schools and administrators must protect students, parents, teachers, staff, and institutional data.

  • Do not upload or share student data without proper authority and notice.
  • Do not use school data for unrelated marketing, profiling, sale, discrimination, harassment, or non-school purposes.
  • Do not create fake attendance, marks, fees, certificates, admissions, or official school records.
  • Do not give staff, parent, or student access to people who do not need it.
  • Report unauthorized access, lost credentials, wrong permissions, or suspected data leakage quickly.

6. AI acceptable use

AI features must be used with human review, appropriate data permissions, and extra care for high-impact decisions.

  • Do not submit data to AI features unless you have rights and permissions to use it.
  • Do not use AI to generate malware, phishing, spam, scams, impersonation, deepfake abuse, illegal instructions, or harmful automation.
  • Do not use AI outputs as the sole basis for legal, medical, financial, educational, admission, employment, disciplinary, safety, or other high-impact decisions.
  • Do not represent AI-generated output as human-created where that would mislead users or violate law.
  • Review AI outputs before publishing, sending, or relying on them.

7. Enforcement

We may review, limit, suspend, remove, block, or terminate access when we believe this policy has been violated or when action is needed to protect users, data, providers, or Pankesh.

  • We may issue warnings, require remediation, disable integrations, remove content, limit usage, suspend accounts, or terminate service.
  • Serious violations may be reported to hosting providers, payment providers, schools, affected customers, regulators, or law enforcement where appropriate.
  • We may preserve logs and evidence as needed for investigation, security, legal, or dispute purposes.
  • You may appeal an enforcement decision by contacting us with account details, explanation, and supporting evidence.

8. Reporting abuse

If you see abuse, security issues, illegal content, phishing, spam, data exposure, or school platform misuse involving Pankesh, report it to us.

  • Contact contact@pankesh.in with the URL, account, domain, school name, screenshots, headers, logs, and a short explanation.
  • For urgent security concerns, clearly mark the message as security-related.
  • We aim to review credible abuse reports quickly, but response time may depend on severity, evidence, and verification.
  • Do not publicly disclose exploitable security details until we have had a reasonable chance to investigate.

Report abuse

Send the affected URL, school, account, or domain so we can investigate.

Contact Pankesh Terms